POLICIES
Clear Expectations. Better Projects.
We believe successful custom builds and specialty vehicle projects begin with honest conversations, sound planning, quality workmanship, and consistent customer communication.
Free Preliminary Project Estimates
Squid's Rod Shop offers complimentary preliminary estimates for custom builds, restorations, fabrication, performance upgrades, mechanical repairs, and other specialty vehicle projects.
Using the information, photographs, and project goals you provide, our team will review the requested work, discuss available options, and provide an initial cost estimate when sufficient information is available.
Preliminary estimates are planning tools, not fixed-price quotations or guarantees of final project cost. Classic and custom vehicles often reveal hidden corrosion, prior repairs, parts incompatibilities, or additional fabrication requirements after work begins. Those findings can affect the scope, cost, and schedule of a project.
Most custom projects are performed on a time-and-materials basis, with labor and materials billed according to the work performed and components required.
Some projects require on-site inspection, diagnostics, disassembly, engineering, or detailed project planning before a reliable scope and cost can be established. These services may be billable and will be discussed with you before proceeding.
As a project progresses, we strive to communicate significant changes in scope and anticipated costs as new information becomes available. Required work authorizations and project agreements are handled separately from these preliminary estimates.
Request a Free Preliminary Estimate →Working With Our Shop
The following outlines our general approach to workmanship, billing, project documentation, customer communication, and completed vehicles.
Workmanship & Parts Warranties
We stand behind the quality and craftsmanship of our fabrication and installation work.
Aftermarket components are subject to the warranty terms provided by their respective manufacturers. Costs associated with the repair or replacement of defective aftermarket parts, including related labor, are not covered by Squid's Rod Shop unless separately agreed upon in writing.
Specific warranty provisions and any applicable limitations are addressed in the relevant customer documentation.
Weekly Billing & Payments
Squid's Rod Shop operates on a weekly billing schedule for ongoing projects. Invoices are generally issued each Tuesday for work performed and parts purchased, with payment due the following Tuesday.
Timely payment is important to maintaining steady progress on your project.
- Payment Terms: Payment is due within seven (7) days of the invoice date.
- Late Fees: An unpaid invoice more than fourteen (14) days past its invoice date is subject to a 5% late fee. An additional 5% late fee is assessed for each subsequent twenty-eight (28) day period the invoice remains unpaid, subject to applicable law.
- Work Stoppage: Work on a customer's project will be suspended if any invoice is more than fourteen (14) days past its payment due date.
If a payment issue arises, please contact us promptly to discuss the account before additional fees or work interruptions occur.
Project Photos & Communication
Clear, consistent communication is an important part of every project at Squid's Rod Shop.
During the first week of a project, customers receive access to our GlobalWorkshop portal, where they can follow their vehicle's progress, view work records, and review project photographs.
Our team provides daily photographic updates during active work so customers can see the fabrication, mechanical work, bodywork, paint, and assembly as their project progresses.
In addition to providing a record of the work, GlobalWorkshop helps us keep customers informed about progress, important decisions, and developing project requirements.
Vehicle Pickup & Storage
Shop storage space is limited, and we ask customers to arrange pickup promptly after being notified that their vehicle is complete and ready for delivery.
Customers are provided a ten (10) day grace period following completion of the work to make arrangements for vehicle pickup.
Vehicles remaining at our facility more than ten (10) days after completion are subject to a storage charge of $25 per day, beginning on the eleventh day.
This storage policy became effective January 1, 2026.
If special arrangements are needed for transportation or pickup, please contact us as soon as possible.
These website policies provide a general overview of our business practices. Individual projects are subject to their applicable written estimates, authorizations, customer agreements, and invoice terms, consistent with applicable law.
Questions About Your Project?
Tell us about your vehicle and the work you have in mind.
Request a Free Preliminary Estimate →